Support for Livemix, LaChapell Audio, Powershape, CardD

SUPPORT

OVERVIEW

Customer Support

Welcome to our support page. Here you will find all the User Guides, Manuals, Specification Sheets, Firmware Updates and Downloads for Digital Audio Labs products. The best way to stay up to date on new products and product features is through our mailing list here.
Please let us know if you have any questions that are not answered here.

USER GUIDES

LIVEMIX

LIVEMIX CS-SOLO User Guide

LIVEMIX CS-DUO User Guide

LIVEMIX CS-SOLO & CS-DUO Quick Start

LIVEMIX MIX-16 User Guide

LIVEMIX MIX-32 User Guide

LIVEMIX AD-24 User Guide

LIVEMIX LM-DANTE-EXP User Guide

LIVEMIX DA-816 User Guide

LIVEMIX FP-2 User Guide

LIVEMIX MT-1 User Guide

LIVEMIX LM-MICPRE Quick Start Guide

LACHAPELL AUDIO

See LaChapell Audio support page for documentation.

POWERSHAPE

POWERSHAPE 2.1 User Guide

SPECIFICATIONS

LIVEMIX

LIVEMIX CS-SOLO Specification Sheet

LIVEMIX CS-DUO Specification Sheet

LIVEMIX MIX-16 Specification Sheet

LIVEMIX MIX-32 Specification Sheet

LIVEMIX AD-24 Specification Sheet

LIVEMIX LM-DANTE-EXP Specification Sheet

LIVEMIX DA-816 Specification Sheet

LIVEMIX FP-2 Specification Sheet

LIVEMIX MT-1 Specification Sheet

LIVEMIX LM-MICPRE Specification Sheet

LACHAPELL AUDIO

See LaChapell Audio support page for documentation here.

POWERSHAPE

POWERSHAPE 2.1 Specification Sheet

FIRMWARE

LIVEMIX

LIVEMIX FIRMWARE v4.0

A new firmware update for Livemix is available. This update brings continued compatibility with current production CS-DUO and CS-SOLO units and compatibility with Dante Domain Manager. Please read ALL the instructions inside each update package before starting the update.

SHOULD I UPGRADE?

This is a fairly big update that changes how Livemix subscribes to Dante Channels. With this update, Dante Controller must be used for channel subscriptions. All Dante related screens are removed from the CS-DUO and CS-SOLO units. It is also a critical update to ensure continued compatibility with all current production Livemix components.

DO NOT UPDATE IF…

If you assign Dante channels with the Dante Assign tool on the CS-DUO or CS-SOLO. This update removes the ability to subscribe to Dante channels directly on the CS-DUO or CS-SOLO. Subscriptions will need to be set up on the free Dante Controller software.

WHICH DANTE UPDATE DO I NEED?

To update your Dante Option Card, you will need the correct DNT file AND the Dante Updater from Audinate. Once the update has been performed, future Dante updates will use the Dante Controller. Dante update files have a “.dnt” extension. Ensure you have the correct DNT for your Dante card.

If you have a LM-DANTE-EXP (first version) use the LM-DANTE-EXP updater.

If you have a LM-DANTE-EXP2, you will need to determine which revision it it. Your version will be printed on a sticker on the back of the Livemix Dante Option Card. If your LM-DANTE-EXP2 has no sticker, it will most likely be the Rev A/B.

Livemix v4.0 Update

1 file(s) 1.42 MB

Download

MIX-16 and MIX-32 v4.0 Updater PC Application

CS-SOLO/CS-DUO
4.0
MIX-16/MIX-32
4.0
DA-816
1.11
LM-DANTE-EXP
22.6.14.160
LM-DANTE-EXP2
22.6.14.160

FAQs

FREQUENTLY ASKED QUESTIONS

Do I need to use shielded cables?

Categories: AD24, Cables, CSDUO, CSSOLO, DA816, Livemix, MIX16, MIX32

Shielded cable is required for connecting both the AD-24 and the DA-816 to the MIX-16 or MIX-32. Shielded cable is not required for connecting a CS-SOLO or CS-DUO to the MIX-16/32 or connecting the LM-DANTE card to the Dante network. However, shielded is recommended.

What is the maximum cable length from the MIX-16 or MIX-32 to a DA-816?

Categories: Cables, DA816, Livemix, MIX16, MIX32

The maximum supported CAT5e (shielded required) cable distance of 100 meters.

What is the USB port for on the MIX-16, MIX-32, and DA-816?

Categories: DA816, Livemix, MIX16, MIX32

With feedback from our end users and dealers, we are continually making Livemix better with firmware updates. These USB ports are used for updating the firmware.