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SUPPORT

DIGITAL AUDIO LABS Customer and Product Support

Customer Support

Welcome to our support page. Here you will find all the User Guides, Manuals, Specification Sheets, Firmware Updates and Downloads for Digital Audio Labs products. The best way to stay up to date on new products and product features is through our mailing list here.
Please let us know if you have any questions that are not answered here.

Card Deluxe Legacy logo black
Card Deluxe Legacy logo black
LaChapell Audio tube preamps and 500 series logo black
Powershape integrated mixer amplifier with DSP logo black
Digital Audio Labs Logo - Black
Livemix personal monitor system logo - black

LIVEMIX

LIVEMIX FIRMWARE v4.0

A new firmware update for Livemix is available. This update brings continued compatibility with current production CS-DUO and CS-SOLO units and compatibility with Dante Domain Manager. Please read ALL the instructions inside each update package before starting the update.

SHOULD I UPGRADE?

This is a fairly big update that changes how Livemix subscribes to Dante Channels. With this update, Dante Controller must be used for channel subscriptions. All Dante related screens are removed from the CS-DUO and CS-SOLO units. It is also a critical update to ensure continued compatibility with all current production Livemix components.

DO NOT UPDATE IF…

If you assign Dante channels with the Dante Assign tool on the CS-DUO or CS-SOLO. This update removes the ability to subscribe to Dante channels directly on the CS-DUO or CS-SOLO. Subscriptions will need to be set up on the free Dante Controller software.

WHICH DANTE UPDATE DO I NEED?

To update your Dante Option Card, you will need the correct DNT file AND the Dante Updater from Audinate. Once the update has been performed, future Dante updates will use the Dante Controller. Dante update files have a “.dnt” extension. Ensure you have the correct DNT for your Dante card.

If you have a LM-DANTE-EXP (first version) use the LM-DANTE-EXP updater.

If you have a LM-DANTE-EXP2, you will need to determine which revision it it. Your version will be printed on a sticker on the back of the Livemix Dante Option Card. If your LM-DANTE-EXP2 has no sticker, it will most likely be the Rev A/B.

LEGACY FIRMWARE

These packages are provided for roll-back and informational purposes only.

Current Livemix Versions

CS-SOLO/CS-DUO
4.0
MIX-16/MIX-32
4.0
DA-816
1.11
LM-DANTE-EXP
22.6.14.160
LM-DANTE-EXP2
22.6.14.160

FREQUENTLY ASKED QUESTIONS

Categories: CSDUO, CSSOLO, Livemix

Both the CS-SOLO and the CS-DUO receive power over the ethernet cables.

Categories: CSDUO, CSSOLO, Livemix

Yes you can, and it it incredible simple. Select the channel within the group that you wish to adjust. A white border will outline the channel to indicate it is selected. LONG PRESS the ADJUST knob to temporarily remove the channel from the group. The white outline of the selected channel will flash while the channel is temporarily out of the goup.  Use the ADJUST knob to adjust the volume of the channel and press the ADJUST knob to return the channel to the group.

Categories: CSDUO, CSSOLO, Livemix

You can connect two CS-SOLO units to a single port on the MIX-16 or MIX-32. The first mixer is the blue “A MIX” while the second unit will be the red “B MIX”. Power and audio is supplied to the second CS-SOLO over a network cable connected to the CS-SOLO THRU port. The CS-DUO must be connected directly to the MIX-16 or MIX-32.

Categories: CSDUO, CSSOLO, Livemix

The CS-DUO has the abiblity to link both the A and B Mixes. Select the A mix, PRESS and HOLD both Master Volume knobs at the same time. Confirm that you want to group the controls. At this point both sets of control knobs will control the mix. Repeat these steps to unlink the mixes.

Categories: CSDUO, CSSOLO, Livemix

The Auxiliary input is designed for an amplified signal such as what is output from a smartphone headphone output. In order to use a microphone with the Aux input, it would need to be used with a microphone preamplifier before the signal gets to the Livemix Aux in.

But as luck would have it, we make just such a device. The LM-MICPRE is a mic preamp that allows you to use a standard dynamic mic as the intercom mic. Check it out here.

Categories: CSDUO, CSSOLO, Livemix

Livemix provides 5 multi-channel groups and the ability to group stereo pairs. If you need to send a subgroup to the Livemix system outside of those groups, you will need to subgroup them on the console and then publish that group to the Dante network.

Categories: CSDUO, CSSOLO, Livemix

While Livemix Data is transmitted over standard network cables, it is not in a format that a network can read. DO NOT use splitters, couplers, or hubs between any CS-SOLO or CS-DUO and the MIX-16/MIX-32. DO NOT connect a CS-SOLO or CS-DUO into an ethernet network. This could cause damage to the personal mixer and will void the warranty.

Categories: CSDUO, CSSOLO, Livemix

While Livemix Data is transmitted over standard network cables, it is not in a format that a network can read. DO NOT use splitters, couplers, or hubs between any CS-SOLO or CS-DUO and the MIX-16/MIX-32. DO NOT connect a CS-SOLO or CS-DUO into an ethernet network. This could cause damage to the personal mixer and will void the warranty.

Shielded cable is required for connecting both the AD-24 and the DA-816 to the MIX-16 or MIX-32. Shielded cable is not required for connecting a CS-SOLO or CS-DUO to the MIX-16/32 or connecting the LM-DANTE card to the Dante network. However, shielded is recommended.

Categories: CSDUO, CSSOLO, Livemix

At this time any single Livemix channel is a mono channel.  However, Livemix offers 5 groups and the ability to group stereo pairs. This means you get true stereo panning and up to 12 Stereo Groups.

Categories: CSDUO, CSSOLO, Livemix

Livemix has 5 multi-channel groups, one of which is controlled with the Me Knob, and up to 12 stereo “group” links. Using this feature, you can group two channels (Stereo Keys, Guitar, Tracks) but because it only groups the volume, you can still have the ability to use the full stereo field.

Categories: CSDUO, CSSOLO, Livemix

At this time, the reverb feature is applied to the Master Output and cannot be removed from a specific channel.

Categories: CSDUO, CSSOLO, Livemix, MIX16, MIX32

Livemix is able to select up to 24 channels from any of the available channels on the Dante network.

Categories: CSDUO, CSSOLO, Livemix, MIX16, MIX32

Livemix supports up to 24 input channels and provides 4 additional accessory channels (Ambient Mic, Intercom, Aux Input, and Metronome).

Categories: CSDUO, CSSOLO, Livemix

Livemix has 5 multi-channel groups, one of which is controlled with the Me Knob. These groups can contain any number of channels. Livemix also supports stereo pairs. Adjacent channels can be grouped into stereo pairs for easy volume adjustments for stereo channels like keyboards and tracks.

Categories: CSDUO, CSSOLO, Livemix

To remove the passcode, PRESS the ME Knob for three seconds on any screen that prompts you to enter the passcode. After three seconds, release the ME Knob and PRESS and hold it for three seconds more. The passcode removal screen will appear. SELECT Yes to reboot the system, removing passcode protection.

Categories: CSDUO, CSSOLO, Livemix

Livemix is designed to work with a large variety of impedances. It can drive standard in-ear monitor impedances (generally 11Ω to 75Ω) up to 300Ω headphones.

Categories: Cables, CSDUO, CSSOLO, Livemix, MIX16, MIX32

Each MIX-16/MIX-32 Control Surface port supports a maximum combined CAT5e (shielded recommended) cable distance of 100 meters.

Categories: CSDUO, CSSOLO, Livemix

Because Livemix was designed to be volunteer friendly and easy to use, setting up effects for each channel can be done globally from one personal mixer. Setting up EQ and compression on 24 channels for every person on stage would be a nightmare (with the MIX-32 that would be 768 channels). With global effects, each channel can be optimized to fit in a mix perfectly so that each performer just needs to adjust volume and pan.

Categories: CSDUO, CSSOLO, Livemix

Livemix auto saves settings and mixes to a temparary location every 2 minutes. If you make an adjustment and power down without saving before it has a chance to auto save, you will lose your changes. It is recommended to always save a mix or global template when changes are made.

Categories: CSDUO, CSSOLO, Livemix

Through many years of working with worship teams, volunteers, and live bands, we have found that most musicians are not used to mixing multiple channels. We designed Livemix with this in mind. Additionally, it is much easier to offer help to another performer (or use MirrorMix®) when the channels are in the same locations from personal mixer to personal mixer.

LIVEMIX

The FREE Dante Controller by Audinate is required to use Livemix V4.0 with a Dante network. Download the Dante Controller direct from Audinate.

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