Welcome to our support page. Here you will find all the User Guides, Manuals, Specification Sheets, Firmware Updates and Downloads for Digital Audio Labs products. The best way to stay up to date on new products and product features is through our mailing list here.
Please let us know if you have any questions that are not answered here.
See LaChapell Audio support page for documentation.
LIVEMIX FIRMWARE v4.0
A new firmware update for Livemix is available. This update brings continued compatibility with current production CS-DUO and CS-SOLO units and compatibility with Dante Domain Manager. Please read ALL the instructions inside each update package before starting the update.
SHOULD I UPGRADE?
This is a fairly big update that changes how Livemix subscribes to Dante Channels. With this update, Dante Controller must be used for channel subscriptions. All Dante related screens are removed from the CS-DUO and CS-SOLO units. It is also a critical update to ensure continued compatibility with all current production Livemix components.
DO NOT UPDATE IF…
In order to be compatible with Dante Domain Manager, the latest Livemix update removes the ability to subscribe to channels and import Dante channels via the CS-DUO or CS-SOLO.
Do not update if you assign Dante channels with the Dante Assign tool on the CS-DUO or CS-SOLO. This update removes the ability to subscribe to Dante channels directly on the CS-DUO or CS-SOLO. Subscriptions will need to be set up on the free Dante Controller software.
Do not update if you use the CS-DUO or CS-SOLO to import channel names from the Dante network. The ability to import channel names has been removed in Livemix v4.0.
WHICH DANTE UPDATE DO I NEED?
To update your Dante Option Card, you will need the correct DNT file AND the Dante Updater from Audinate. Once the update has been performed, future Dante updates will use the Dante Controller. Dante update files have a “.dnt” extension. Ensure you have the correct DNT for your Dante card.
If you have a LM-DANTE-EXP (first version) use the LM-DANTE-EXP updater.
If you have a LM-DANTE-EXP2, you will need to determine which revision it is. Your version will be printed on a sticker on the back of the Livemix Dante Option Card. If your LM-DANTE-EXP2 has no sticker, it will most likely be the Rev A/B.
NOTE FOR APPLE SILICON USERS
At this time, the Dante Firmware Updater does not function under Rosetta. To update the Dante Firmware, please use the Dante Updater built into the Dante Controller. For detailed instructions click the link below.
These packages are provided for roll-back and informational purposes only.
FREQUENTLY ASKED QUESTIONS
Shielded cable is required for connecting both the AD-24 and the DA-816 to the MIX-16 or MIX-32. Shielded cable is not required for connecting a CS-SOLO or CS-DUO to the MIX-16/32 or connecting the LM-DANTE card to the Dante network. However, shielded is recommended.
Please note, these drivers are no longer supported. They are provided as a courtesy for our legacy customers.
* Beta drivers provided for experimental use only.
The FREE Dante Controller by Audinate is required to use Livemix V4.0 with a Dante network. Download the Dante Controller direct from Audinate.