skip to Main Content
(952) 401-7700 sales@digitalaudio.com

SUPPORT

DIGITAL AUDIO LABS Customer and Product Support

Customer Support

Welcome to our support page. Here you will find all the User Guides, Manuals, Specification Sheets, Firmware Updates and Downloads for Digital Audio Labs products. The best way to stay up to date on new products and product features is through our mailing list here.

Please let us know if you have any questions that are not answered here.

Card Deluxe Legacy Logo Black
Card Deluxe Legacy Logo Black
LaChapell Audio Tube Preamps And 500 Series Logo Black
Powershape Integrated Mixer Amplifier With DSP Logo Black
Digital Audio Labs Logo - Black
Livemix Personal Monitor System Logo - Black

LIVEMIX

Only the LM-DANTE-EXP is updatable at this time. The LM-DANTE-EXP has a single network port on the back.

Current Livemix Versions

CS-SOLO/CS-DUO

2.15

MIX-16/MIX-32

2.15

DA-816

1.10

LM-DANTE-EXP (only)

18.2.7.116

LM-DANTE-EXP2
(no update needed at this time)

18.3.13.127

FREQUENTLY ASKED QUESTIONS

Categories: DANTEEXP, Livemix

A switch is not required for a Dante Network. You can connect the LM-DANTE card directly to the Dante output of the console. It is recommended that if you use a switch, you adhere to the Audinate requirements for a switch.

 

Categories: DANTEEXP, Livemix, MIX16, MIX32

Dante Controller is not needed for setting up Livemix on the Dante Network. However, you will need to use Dante Controller to set the Master Clock for the Dante Network. See the LM-DANTE User Guide pg. 8 for assigning Dante Channels.

Categories: DANTEEXP, Livemix

With the LM-DANTE-EXP2 option card, Livemix supports Dante network sample rates up to 96K.

Categories: DANTEEXP, Livemix, MIX16, MIX32

AES67 is an interoperability protocol that promises the ability to share digital audio from non-compatible networks. As the AES67 standard is not fully implemented at this time, AES67 is not yet supported.

Categories: DANTEEXP, Livemix, MIX16, MIX32

You will need to select Sync to External if the word clock on our console is not set to slave or if you are using any other clock source. i.e Madi, AES50 etc.

Categories: DANTEEXP, Livemix, MIX16, MIX32

We recommend to make the Master clock the console or Dante card in the console. NOTE: There are two ways this can be done. 1) Set the console’s internal clock as Master, then using Dante Controller, set the console’s Dante card as Master clock (for the Dante Network) and also check box “Sync to External”. This will allow the card to stay synched to the console’s master clock. 2) Set the console’s internal clock to be slave of the console’s Dante card. Using Dante controller, set the console’s Dante card as Master clock.

Digital Audio Labs Resources, Training, Blogs
Product Support
Digital Audio Labs Dealers and Demos
Digital Audio Labs contact page
Back To Top